370tuner_dept
Terms
Thank you for shopping with 370Z Tuner, a specialty website of Bodykitz LLC that specializes in aftermarket tuning and exterior styling products. Please carefully read the Terms and Conditions as certain restrictions such as insurance and returns may specifically apply to the item(s) ordered.

Return Policy -

GENERAL RETURNS: You may return any common stock (non special order) items for a refund, credit or exchange by contacting us at 801.274.1100 within 7 calandar days of delivery. Shipping of our products is incorporated in to the pricing of our catalog items however shipping is handled by a third party therefore shipping costs to and from are non refundable. Any general returns will be credited with the purchase price minus any shipping fees. Returns will not be accepted on any items that have been mounted, altered, damaged or used in any way.

SPECIAL/BUILT TO ORDER/IMPORTED ITEMS: Special order, Built to Order and Imported lines are non refundable. These include Vertical Doors Inc, JP Vizage, Bomex.

REPLACEMENT OF INCORRECT ITEMS: If we have shipped you an incorrect item we will replace it for you with no shipping charges, please inspect your items upon receipt. You must notify us within 7 calandar days of delivery of your product by contacting us at 801.274.1100. An associate will follow up with you by Email and request a photo of the incorrect items to be emailed to us.

DEFECTIVE ITEMS: Items are inspected thoroughly before shipment however occasionally an item may be found to be defective. Items deemed defective or body kits off by extreme margins as certified by a qualified installer may be considered for replaced at the manufacturers discretion. This does not include damage from shipping (See "Shipping" below). Please contacting us at 801.274.1100 within 7 calandar days of reciept of your items. An associate will follow up with you by Email and request a photos of the defective item.

Due to prior cases of improper storage, handling or fraud we ask that all return requests for any reason must be made within 7 calandar days of receipt, no exceptions. Do not ship back any products without first recieving an authorization.

Shipping -

Most items are able ship out with in 48 hours (excluding weekends/holidays). Items that require more than 3-4 business days to ship out (back orders, special orders, re-stocks) we will contact you regarding the estimated ship out time. All items with inclusive shipping are shipped ground and usually take between 2-7 business days (in relation to California) after picked up from the shipping agency.

INSURANCE ON UPS/DHL/FEDEX: All products shipped out are inspected and insured prior to leaving. For any damaged items shipped via UPS, Fedex or DHL, please contact us immediately at 801.274.1100 so that we can file a claim on your damaged item.

INSURANCE ON FREIGHTABLE ITEMS: Larger items such as body kits and carbon fiber hoods must be shipped with a truck freight line to which certain delivery instructions apply:

  1. All packages must be inspected in the presence of the driver.
  2. In the event that the driver does not let you do this, notify the driver that he must note it on the bill of lading that he did not allow you to inspect the item and contact us, no exceptions. (note: if damaged item is refused then we can forward a replacement once the damaged item is back at our warehouse before a damage claim settlement is issued to us. If damaged item is not returned to us, we can only send a replacement after we have been issued settlement from a damage claim.)
  3. All shipments are quality checked 3 times before leaving, please never judge a package by looking at the box condition.
  4. To get any type of credit, replacement or reimbursement, the damage must be noted on the bill of lading and refused so that we may be able to file a claim for you. If damage is not noted, it is the customers responsibility to file a claim.
  5. Customer must verify that you have provided correct shipping/contact information on your email confirmation. Once a shipment has left the warehouse, customer is responsible for any address change charges, re-shipping or freight line storage fees due to address/contact errors. Conversely, Bodykitz will be responsible for any fees incurred for an error on our end. Lastly, order confirmations are auto-generated and sent to the address provided. If you have not recieved an order confirmation, contact us so that we may forward a copy to you at the correct email address.
  6. Do not refuse a shipment for any other reason other than shipping damages. For general returns, incorrect items or defective items; customer must first obtain a return authorization prior to return, please see above. 

Warranty/ Liability Disclaimer-

All products sold by Vendor are aftermarket products and are intended for off-road or show use only. Vendor is not liable for any damages or injury as a result of these products. Due to strict regulations by the department of transportation, some of these products are not approved for street/ highway use. We disclaim any liability from the removal of reinforcements, bumpers, turn signals, and other safety equipment on the vehicle. Professional installation of body kits and body related parts ie hoods, fenders, grills etc is highly recommended. Hood pins are highly recommended for aftermarket hoods. Vendor is not responsible for any items damaged during installation. Vendor is not liable for typographical errors on websites or for misinformation supplied by manufacurers. All products sold by Vendor are sold “as is” to the customer with no warranty expressed or implied. Manufacturer warranties may apply to certain product lines, please contact manufacturer directly for product warranty policy. Photos used are for illustrational purpose and often use vehicles that have been highly modified for show or racing use,

Installation Of Aerodynamics-

All aerodynamics are manufactured with 100% fiberglass unless (otherwise specified urethane, abs plastic or carbon fiber). Due to the material used in production, most body kits will not be a direct bolt-on. These body parts may require prepping, sanding, shaving, filling gaps, or other extensive body work. These modifications may include removal or cutting of the bumper support. By complying with our policies, customer understands the procedure and possible difficulty in installing the body kit. We HIGHLY recommend that a professional body shop with fiberglass body kit experience perform the installation. Body kits off by extreme margins may be considered for replacement, see return policy. Carbon fiber hoods and other carbon products are hand crafted and laid with a high grade carbon fiber and no two items will be exactly the same. Due to the nature of carbon fiber material, very minor imperfections in the clear coat or fabric/pattern laying process may occur; these are not structural and will not affect the integrity of the hood and are considered normal. Bodykitz uses high end carbon manufacturers (Seibon, VIS, etc), and although all items are inspected prior to shipment, any carbon fiber products that may present structural defects or extreme pattern blemishes may be considered for replacement at manufacturer discretion, see return policy below.